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保镖对于突然发生危险事件的处理

  发布时间:2017-12-26来源:http://www.ctdoil.com

1成立处理危机事件的专门组织机构
1 the establishment of a specialized organization for dealing with crisis events
当危机事件出现后,公司应首先成立由最高层领导牵头,公关部门主管具体负责的,有公关人员、相关技术人员及其他人员参加的专门组织机构,全力以赴投入危机事件的处理。
When a crisis occurs, a company shall first establish a special organization headed by the top leaders, responsible for the public relations department, and a specialized organization with public relations personnel, relevant technicians and other personnel.
2对危机事件进行调查判断
2 investigation and judgment of crisis events
(1)查明事件的性质与状况:事件的种类、发生时间、地点、原因,判断已经得到控制还是仍在发展。
(1) to find out the nature and condition of the event: the type, time, place, and reason of the event, the judgment has been controlled or is still developing.

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(2)查明事件的后果和影响:设备的损失、价值及其他受破坏的程度和范围、这些后果将会造成的社会影响。
(2) identify the consequences and effects of the event: the loss of equipment, the value and extent and scope of other damage, and the social impact of these consequences.
(3)查明事件牵涉的公众对象:直接、间接受害的公众对象,与事件本身有直接、间接责任和利害关系的公司或个人,要特别注意与事件的见证人保持联系,并谨慎处理与新闻界的关系。
(3) identify the public objects involved in the incident: the public object directly or indirectly, and the company or individual that has direct, indirect responsibilities and interests to the event itself. We should pay special attention to the witness with the event and carefully handle the relationship with the press.
3制定处理危机的具体对策
3 formulating specific countermeasures to deal with the crisis
(1)率先承认问题,认真了解事情经过,实事求是地承担责任。
(1) to take the lead in recognition of the problem, to understand the course carefully, and to bear the responsibility of seeking truth from facts.
(2)向上级主管部门及时汇报事件真相,定期报告事态进展情况,求得上级主管部门的指导和支持。
(2) report the facts to the superior department in time, report the situation on a regular basis, and get the guidance and support of the superior department.
(3)统一对新闻界的口径,注意措辞,尽可能以最有利于公司的形式来公布。
(3) unify the caliber of the press, pay attention to the wording, and publish it as much as possible in the form of the most beneficial to the company.
(4)对新闻界表示出合作、主动和自信的态度,及时告知事情的进展情况。
(4) to express a cooperative, active and confident attitude to the press and to inform the progress of the situation in a timely manner.
(5)从顾客角度出发,公布补偿方法及标准,并尽快实施。
(5) from the point of view of the customer, the compensation methods and standards are published and implemented as soon as possible.
(6)与顾客保持必要的联系。
(6) keep the necessary contact with the customer.
(7)除新闻报道外,可在刊登有关事件消息的报刊上发布歉意声明,向公众说明事实真相,并向有关公众表示道歉及承担相应责任。
(7) in addition to news reports, an apology statement can be issued in newspapers and periodicals carrying out the news of events, to explain the truth to the public, and to apologize to the public concerned and undertake corresponding responsibilities.
以上的内容就是关于中特保安保公司的知识,你是不是有所了解了呢?希望上面的讲解对你有帮助,更多的内容请点击:http://www.ctdoil.com
The above content is about the knowledge of China special security company. Do you know something about it? I hope that the above explanation will help you, and more content please click: http://www.ctdoil.com